{"id":1661,"date":"2020-12-04T13:40:50","date_gmt":"2020-12-04T13:40:50","guid":{"rendered":"https:\/\/www.welldonehotels.com\/en\/?page_id=1661"},"modified":"2026-03-17T09:55:35","modified_gmt":"2026-03-17T09:55:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.welldonehotels.com\/en\/faq\/","title":{"rendered":"FAQS"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; fullwidth=\u00bbon\u00bb _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#111111&#8243; use_background_color_gradient=\u00bbon\u00bb background_color_gradient_stops=\u00bb#c1ba97 0%|#111111 100%\u00bb background_color_gradient_start=\u00bb#c1ba97&#8243; background_color_gradient_end=\u00bb#111111&#8243; background_enable_image=\u00bboff\u00bb background_position=\u00bbtop_center\u00bb background_blend=\u00bbmultiply\u00bb module_alignment=\u00bbcenter\u00bb custom_padding=\u00bb80px||||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_fullwidth_post_title meta=\u00bboff\u00bb _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb title_font=\u00bbPlayfair Display||||||||\u00bb title_text_align=\u00bbcenter\u00bb title_text_color=\u00bb#ffffff\u00bb title_font_size=\u00bb46px\u00bb background_enable_color=\u00bboff\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb100px||||false|false\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_fullwidth_post_title][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#111111&#8243; custom_padding=\u00bb21px||0px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb min_height=\u00bb28px\u00bb custom_padding=\u00bb13px||2px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_divider _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#111111&#8243; custom_padding=\u00bb2px||2px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb text_font=\u00bbPlayfair Display|700|||||||\u00bb header_text_color=\u00bb#ffffff\u00bb custom_margin=\u00bb||8px|||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h1 style=\"text-align: center;\">Frequently asked questions<\/h1>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00bb#ffffff\u00bb open_toggle_background_color=\u00bb#111111&#8243; closed_toggle_text_color=\u00bb#ffffff\u00bb closed_toggle_background_color=\u00bb#111111&#8243; _builder_version=\u00bb4.27.5&#8243; _module_preset=\u00bbdefault\u00bb body_text_color=\u00bb#ffffff\u00bb background_color=\u00bb#111111&#8243; custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||0px||false|false\u00bb hover_enabled=\u00bb0&#8243; border_width_all=\u00bb0px\u00bb border_width_bottom=\u00bb1px\u00bb border_color_bottom=\u00bb#e09900&#8243; global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;][et_pb_accordion_item title=\u00bbHow many establishments belong to the Welldone Hotels chain?\u00bb open=\u00bbon\u00bb _builder_version=\u00bb4.27.5&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb10px||10px||false|false\u00bb hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb toggle_font=\u00bbPlayfair Display||||||||\u00bb sticky_enabled=\u00bb0&#8243;]<em>Currently, we have 8 Establishments. Welldone San Pablo apartments, Welldone Placentines, Welldone Sierpes Boutique, Welldone Quality-Crystal Pool, Welldone Cathedral, Welldone Metropol, Welldone Antiquarium y Welldone Cathedral Suites.<\/em>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbWhere are the establishments located?\u00bb _builder_version=\u00bb4.27.5&#8243; _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb toggle_font=\u00bbPlayfair Display||||||||\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><em>All our hotels are located in the heart of Seville and its historic centre.<\/em><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbWhat establishments have a swimming pool or jacuzzi?\u00bb _builder_version=\u00bb4.27.5&#8243; _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb toggle_font=\u00bbPlayfair Display||||||||\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<ul>\n<li><em><strong>Welldone Cathedral,<\/strong> It\u00a0 has 1 penthouse with a heated jacuzzi.<\/em><\/li>\n<li><em><strong>Welldone Placentines,<\/strong> has 2 penthouses with terrace and private pool, these pools are not heated.\u00a0<\/em><em><\/em><\/li>\n<li><em><strong>Welldone Quality-Crystal Pool,<\/strong> has 1 common crystal pool for all hotel guests.<\/em><\/li>\n<li><em><strong>Welldone Metropol, Welldone Cathedral Suites and Welldone Antiquarium<\/strong> do not have a swimming pool or Jacuzzi, but a common or private terrace with a solarium. <\/em><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbDo the establishments have private parking?\u00bb _builder_version=\u00bb4.27.5&#8243; _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb toggle_font=\u00bbPlayfair Display||||||||\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><em>We do not have private parking in our hotels since we are in the heart of the city. However, there are public car parks just a few minutes from our locations.<\/em><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbIs there a 24-hour reception?\u00bb _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb toggle_font=\u00bbPlayfair Display||||||||\u00bb open=\u00bboff\u00bb]<\/p>\n<ul>\n<li><em><strong>Welldone Quality-Crystal Pool and Welldone Antiquarium<\/strong>, have a 24-hour reception.<\/em><\/li>\n<li><em><strong>Welldone Cathedral, Welldone Cathedral Suites and Welldone Metropo<\/strong>l do not have 24-hour reception, but we are always available by phone or WhatsApp to assist you when you need it. We will also be at reception when you check in.<\/em><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbCan I travel with a pet?\u00bb _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb toggle_font=\u00bbPlayfair Display||||||||\u00bb open=\u00bboff\u00bb]<\/p>\n<p>Pets are not allowed in our establishments.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbWhat time is check in and check out?\u00bb _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb toggle_font=\u00bbPlayfair Display||||||||\u00bb open=\u00bboff\u00bb]<\/p>\n<ul>\n<li><em>Check in is at 2:00 p.m.<\/em><\/li>\n<li><em>Check out is at 11:00 hours.<\/em><\/li>\n<\/ul>\n<p><em>We will always attend to our guests upon arrival and will store their bags in case their room is not ready yet.<\/em><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbHow are the establishments accessed?\u00bb _builder_version=\u00bb4.27.5&#8243; _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb toggle_font=\u00bbPlayfair Display||||||||\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><em>Our hotels have a modern code system.<\/em><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbIs smoking allowed?\u00bb _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb toggle_font=\u00bbPlayfair Display||||||||\u00bb open=\u00bboff\u00bb]<\/p>\n<p><em>Welldone Hotels are smoke-free spaces.<\/em><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.8.1&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#111111&#8243; custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb0px||27px|||\u00bb global_module=\u00bb2194&#8243; saved_tabs=\u00bball\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_4,1_4,1_4,1_4&#8243; use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb1&#8243; make_equal=\u00bbon\u00bb _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb width=\u00bb100%\u00bb max_width=\u00bb100%\u00bb custom_padding=\u00bb|40px||40px|false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb text_font=\u00bbPlayfair Display||||||||\u00bb text_text_color=\u00bb#ffffff\u00bb text_font_size=\u00bb17px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Welldone Hotels contact:<\/p>\n<p> +34 678 924 216<br \/> <span style=\"color: #ffffff;\"><a href=\"mailto:info@welldonehotels.com\" style=\"color: #ffffff;\">info@welldonehotels.com<\/a><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Frequently asked questionsCurrently, we have 8 Establishments. Welldone San Pablo apartments, Welldone Placentines, Welldone Sierpes Boutique, Welldone Quality-Crystal Pool, Welldone Cathedral, Welldone Metropol, Welldone Antiquarium y Welldone Cathedral Suites.All our hotels are located in the heart of Seville and its historic centre. Welldone Cathedral, It\u00a0 has 1 penthouse with a heated jacuzzi. Welldone Placentines, has [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_joinchat":[],"footnotes":""},"class_list":["post-1661","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.welldonehotels.com\/en\/wp-json\/wp\/v2\/pages\/1661","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.welldonehotels.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.welldonehotels.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.welldonehotels.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.welldonehotels.com\/en\/wp-json\/wp\/v2\/comments?post=1661"}],"version-history":[{"count":20,"href":"https:\/\/www.welldonehotels.com\/en\/wp-json\/wp\/v2\/pages\/1661\/revisions"}],"predecessor-version":[{"id":3383,"href":"https:\/\/www.welldonehotels.com\/en\/wp-json\/wp\/v2\/pages\/1661\/revisions\/3383"}],"wp:attachment":[{"href":"https:\/\/www.welldonehotels.com\/en\/wp-json\/wp\/v2\/media?parent=1661"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}